Terms & Conditions
What information do we collect?
When you interact with us, we may collect your name, address, email address(es), telephone number(s), and, where appropriate, date of birth.
How do we collect information?
We may collect information about you whenever you interact with us. For example, when you inquire about our services, make a reservation, place an order, or participate in our promotions, you specifically and knowingly provide us with your personal information. We may also receive information about you from third parties, but only if you have given them permission to share your information.
Confidentiality
We will not be responsible for the privacy of data collected by websites not owned or managed by Karachi Walay Cafeteria and Restaurant, including those linked through our website.
Making a complaint
If you are not satisfied with our response, please contact us at Hello@KarachiWalay.ae with details explaining your concerns. We will review your complaint, investigate if the correct procedures have been followed, and respond to you appropriately. We aim to complete this investigation within 15 working days of receiving your complaint; however, in some cases, it may take longer. If you are still unsatisfied with our response, you may contact us again for further assistance.